Here’s a curious tale coming out of the U.S. Attorney’s office in St. Louis.
Last week federal investigators charged Eliyahu Barhanun of Creve Coeur and two other men from
Florida on federal charges involving a scam of overcharging
customers for locksmith services. According to an affidavit (viewable at the end of this post), the men operated and/or worked with Dependable Lock, a company registered in New York but headquartered in Clearwater, Florida.
Dependable Lock managed a national network of locksmiths that it dispatched from a call center in Clearwater. The company would allegedly quote customers a price for service but then charge three times that much — or more — when the locksmith completed the work.
Many of the locksmiths employed by Dependable were illegal immigrants from Isreal. Financial records show that some proceeds from the locksmiths were then funneled to a real-estate company in that country.
Consumer complaints
filed by customers in the State of Missouri indicate a persistent
pattern of fraudulent price quotation and overcharging by Dependable
Locks locksmith technicians. In 37 of 64 consumer complaints relating
to Dependable Locks filed with the Missouri Attorney General’s Office,
the customer reported that he/she was quoted a certain price on the
phone, and then was charged a significantly higher price by the
responding locksmith technician at the scene.
The complaint alleges
that telephone dispatchers for Dependable Locks were instructed by
managers to quote a price of $54 for a car lockout, while the
responding technician was instructed by managers to charge up to $179
once services had been provided.
The telephone dispatchers were
instructed to misrepresent or understate the possibility of additional
charges above the price quoted. The market rate for a standard car
lockout is typically about $60. The locksmiths were instructed to
charge significantly more than the price quoted, and significantly more
than usual market rates. Technicians use techniques such as accusing
the consumer who objects to the overcharge of “theft of services,”
threatening to call the police, withholding the customer’s keys or
driver’s license, or following the customer to an ATM machine to ensure
payment.
The locksmith
technicians allegedly are allowed to split the profits of the
fraudulently procured locksmith services with the company, typically
50/50 or 60/40, and that the technicians are required to remit the
company’s share of the proceeds by regularly purchasing and shipping
money orders to the Dependable Locks location in Clearwater.
The affidavit states
that Eliyahu Barhanun, David Peer and Moshe Aharoni conspired with the
managers of Dependable Locks to implement a scheme to procure
overcharges for locksmith services.
Eliyahu Barhanun,
a.k.a. Eli Barhanun, a.k.a. Eli Barhanin, 29, Creve Coeur, MO, is
charged with a felony violation of structuring financial
transactions to avoid federal reporting requirements, conspiracy to commit mail fraud, wire fraud, and
money laundering.
David Peer, 31; and
Moshe Aharoni, 28, both of the Clearwater, Florida area, are each
charged with conspiracy to recruit and employ aliens who are not
authorized to work in the United States, mail and wire fraud and engaging in financial transactions to promote unlawful
activity.
Each of the above violations carry a maximum penalty of five years in prison and/or fines up to $250,000.
US Postal Inspectors
have established a hotline for those believing they are victims of this
scheme. The phone will not be manned, however callers will be asked to
leave contact information which will trigger an investigative
response. The phone number for victims is 314-539-9441.
Affidavit on next page…